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We primarily ship within the United States. If international delivery is available for your address, it will appear at checkout.

Estimated shipping time for US orders is 3–8 business days after processing. Processing and shipping can take longer during busy periods. We will email you if there is an issue with your shipment.

When tracking is available, we will add it to your order and email you a link. You can also open the order status link in your confirmation email. Need help? Email support@dottelle.com with your order number.

Please contact support@dottelle.com within 30 days of receiving your order. Include your order number or proof of purchase and photos if an item arrived damaged. Returns must be approved before you send anything back.

We are sorry if something is not right. Email support@dottelle.com with your order number and clear photos of the item and packaging so we can review it and help with the next steps.